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  1. Senior Member
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    #1

    Default Not getting the right equipment for your job

    Just curious if anyone ever ran into this.

    I started a new gig and after countless request I am still rocking a 14.5 inch laptop monitor. The problem is my neck is starting to hurt (years of computing I suppose) and now they are starting to load me up with some deliverables, but still the laptop. I followed up with management even going one level up.

    Still nothing, the laptop.

    Anyone ever run into something like this, where you are working below minimum standard (in regards to equipment)?

    This is big deal to me, I go to an upper cervical specialist to treat my C1/C2 which has been a MAJOR blessing! But it's all for nothing if I have to hunch over a laptop like some salesman all day..........
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  3. Senior Member scaredoftests's Avatar
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    #2
    Talk with your boss.
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  4. Senior Member
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    #3
    Several times and their boss as well........
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  5. I drink and I know things Ertaz's Avatar
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    #4
    Quote Originally Posted by DatabaseHead View Post
    Several times and their boss as well........
    Dude, do you have the work space to have an external monitor, mouse and keyboard?

    I recommend this stand:

    https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

    Then get yourself a few 1440P IPS monitors with vesa mounting. It's some $ out of pocket, but long term it will let you do the job. Sometimes people can't appreciate what's not happening to them.
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    #5
    Yeah, that's subpar. Typical IT standard in the US now is 2 at least 19" LCDs, laptop + docking or a desktop.
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  7. Senior Member
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    #6
    I would really hate to spend money out of my own pocket. I am temped to bring in a monitor from home though. I have a 24 inch LG I am not using at the moment.
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    #7
    While I generally think people here wildly over recommend finding a new job this definitely warrants it. If you work in IT and are expected to work off of just a laptop - have spoken to your boss and his boss, I would get the **** out of there ASAP. I wouldn't want to imagine what other requests would be like. Can we upgrade the database server? Possibly, let me send my carrier pigeon to get a quote
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  9. Guest
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    #8
    Talk to your manager one more time, make sure they are aware of your health issues, get a yes or no answer out of them.

    If they don't provide you with reasonable accommodations, you could try HR or workplace resources. Since your going to a specialist, I see no reason for them to not make any accommodations for you.

    Edit: Of course if they don't take you seriously, just start looking for a new job. If your manager can't provide you with the resources you need to succeed. Your not going to succeed.
    Last edited by Priston; 06-19-2017 at 03:05 PM.
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  10. Senior Member
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    #9
    Quote Originally Posted by Priston View Post
    Talk to your manager one more time, make sure they are aware of your health issues, get a yes or no answer out of them.

    If they don't provide you with reasonable accommodations, go to HR. Since your going to a specialist, I see no reason for them to not make any accommodations for you.
    If you have to go to HR with a doctors note to get your boss to do something at a new job your time there is about as close to done as it can be while still working there.
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  11. I drink and I know things Ertaz's Avatar
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    #10
    Quote Originally Posted by blatini View Post
    If you have to go to HR with a doctors note to get your boss to do something at a new job your time there is about as close to done as it can be while still working there.
    Yeah, but this is not some run-of-the-mill IT support Job. OP is a database Ninja making major bankroll. He can go light on his tee times and put that $ into a couple of nice monitors and a stand.
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    #11
    Maybe they don't have the budget for it (understanding IT Finance is more difficult than understanding IT especially in large organizations), 1000$ for a new laptop is not much but from a management point view if they let you have one everybody will want a new one.

    I think you need to understand why they are doing this before thinking about escalating the issue further.
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  13. Senior Member keenon's Avatar
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    #12
    get a medical exception or as suggested purchase your own external monitors from someone selling some ( put your name on them when you before you take them into the office)
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  14. There is no spoon. p@r0tuXus's Avatar
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    #13
    Quote Originally Posted by Ertaz View Post
    Dude, do you have the work space to have an external monitor, mouse and keyboard?

    I recommend this stand:

    https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
    I second this stand! I have one myself, with a curved monitor in the middle and two flat ones on the sides. It's so nice, gives you lots of space underneath, and it works good with 27" monitors too!

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    #14
    Quote Originally Posted by keenon View Post
    get a medical exception or as suggested purchase your own external monitors from someone selling some ( put your name on them when you before you take them into the office)
    Sorry for the sidetrack, but keenon's signature is missing a vital second part:

    Become the stainless steel sharp knife in a drawer full of rusty spoons. But, first make sure they aren't serving soup.
    Okay, back to the regularly scheduled program. For me, bring in the extra monitor you already have. I understand that the squeaky wheel gets the grease, but the tallest nail often gets hammered first.
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    #15
    I've successfully acquired external monitors (I now have 3) using productivity arguments. Monitors are very cheap compared with daily pay rates. If you're the sort of person who works more quickly with more pixels (not everyone is) then your employer is unwise not to accomodate you.

    I can think of a couple of reasons why they won't give you an external monitor:
    - The average person in the company uses their computer for little more than emails, and only works on one task at a time. They don't have procedures in place for dealing with people who don't work like that. What if everyone wants one?
    - They're worried about you getting injuries by trying to use multiple monitors at once. That doesn't appear to be the situation in your case, and it sounds like your laptop is likely to cause injuries.

    Are you working on a project that has its own budget, that could afford to buy you one just for the project?

    Bringing in your own monitor is slightly risky (electrical testing issues, what happens when you want it back?) but it might guilt them into buying you one.
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  17. Senior Member cyberguypr's Avatar
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    #16
    Bringing stuff from home or buying and having it delivered to the office is a big no-no in most places I've worked. Always make sure to check internal policies before you show up with stuff.
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    #17
    Big no-no where I am. I'd talk with your boss AGAIN. Ask about tele-commuting if your equipment issues are not addressed.
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  19. Senior Member yoba222's Avatar
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    #18
    Prop it up on ugly cardboard boxes to at least get the screen eye-level and bring in an $8 keyboard/mouse for the time being.
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  20. Senior Member mbarrett's Avatar
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    #19
    Sounds like an HR issue. If you have done all that you can do & there are still issues with your interface, it should fall on the company to provide you with a safe & healthy workspace. Unfortunately, if they don't listen it may be easier to move on to other opportunities, rather than struggle to get what you need. Don't lose sleep over it IMO, just get on with your life.
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  21. Senior Member
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    #20
    Yeah it's really strange........

    My manager just keep trucking, but no equipment.......

    I'm just moving slow and not killing myself. Maybe it's a blessing in disguise.
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  22. I drink and I know things Ertaz's Avatar
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    #21
    Quote Originally Posted by p@r0tuXus View Post
    I second this stand! I have one myself, with a curved monitor in the middle and two flat ones on the sides. It's so nice, gives you lots of space underneath, and it works good with 27" monitors too!
    I have one at work and now I want one at home. I want to put two 32" IPS 1440P Freesync monitors on it though.
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  23. Senior Member stryder144's Avatar
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    #22
    I am pretty sure that HR doesn't want to violate the ADA. Reasonable accommodations would include either bigger screens or a stand to prop the computer up on.
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    #23
    It took an act of G-d to get a network toner...and they got the cheapest POS on the market when I was finally given permission to get one.
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    #24
    My previous company I had to use my personal laptop for about 4 months until the company deigned me with buying an office computer. It didn't have an SSD in it, so after about 5 more months, I ended up using my personal laptop again. I also brought in a monitor from home because the only spare one they had was, while a decent 24", could only connect via VGA (not even DVI), and would blur and smudge if you moved anything.

    At my current gig? Rocking a 15" MBP with maxed out specs, they were super apologetic they only had a single monitor set up on my desk on day 1 (i.e. when I didn't even get a chance to turn on my computer), and I can honestly get as many monitors as I can physically connect. And got a company iPhone 6s after complaining that Slack stopped working on my old 5C.

    ...We only buy $5 dollar store mice, though.
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    #25
    Do you have an EHS dept? My son is a Safety Management graduate and studied ergonomics (working in Regulatory Compliance now). I would think going to EH&S with this would at least get their attention. A note from the doctor should be all they would need if they are resistant.
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